Interactions & Notifications
I’m not receiving Taqt alerts : What should I do?
? No Taqt alerts received Taqt alerts are designed to automatically inform you of important events or issues, such as missed service, cleaning requests, or drops in customer satisfaction. If you’re not receiving alerts, there are a few simple things ...
What is included in a Taqt alert?
? Overview of Taqt Alerts (Email or SMS) Taqt alerts are designed to notify you immediately about events detected on your devices, such as a request for services, a missed service, a button press threshold being exceeded, or a customer ...
When and how Taqt alerts are triggered ?
Main alert triggers Below are the alert triggers available along with their specific configuration options. I. Tasks tracking (Completed and missed services) This trigger allows to: Receive a notification when a service is completed, or Get notified ...
Set up alerts and receive notifications
Set up alerts and notifications The Taqt dashboard allows you to create alerts in order to be notified of various events: Services (completed or not) Button presses (e.g. service requests) Satisfaction (overall satisfaction rate, dissatisfaction) ...
How to edit or delete an alert?
Manage alerts on the Taqt portal Edit or delete an alert Learn how to edit, enable, disable, or delete your alerts from the Interactions & Notifications menu of the dashboard to maintain full control over your notifications. You can modify, ...