Taqt alerts are designed to notify you immediately about events detected on your devices, such as a request for services, a missed service, a button press threshold being exceeded, or a customer dissatisfaction incident. These alerts are sent via email or SMS in a clear, concise, and actionable format.
"A cleaning has been requested at the Headquarters men’s restroom on April 25, 2025, at 3:52 PM."
– The Taqt Team
This kind of alert helps you:
Quickly understand the type of action required (in this case, a cleaning request),
Pinpoint the exact location where the action is needed (in this case, the men’s restroom, ground floor of the Headquarters),
Know the exact date and time of the event (in this case, April 25, 2025, at 3:52 PM).
| Element | Description |
|---|---|
| 🛎️ Event Type | For example: Button press for "Consumable Request," missed cleaning, dissatisfaction, etc. |
| 📍 Location | Exact location within your organization: site / building / floor / zone |
| 🕒 Date & Time | The precise time of the event |
| 👤 Agent Identity | The NFC tag linked to the person (e.g., “Agent 1”) |
Taqt alerts can be sent in real-time or consolidated into daily or weekly summaries, depending on your preferences.
You can customize alerts from the Interactions & Notifications menu:
Choose the event type that triggers the alert,
Set thresholds or button press counts,
Specify which locations to monitor,
Decide how often alerts are sent,
Insert recipients (email or phone number).