What is included in a Taqt alert?
π¬ Overview of Taqt Alerts (Email or SMS)
Taqt alerts are designed to notify you immediately about events detected on your devices, such as a request for services, a missed service, a button press threshold being exceeded, or a customer dissatisfaction incident. These alerts are sent via email or SMS in a clear, concise, and actionable format.
π§ Sample Alert
"A cleaning has been requested at the Headquarters menβs restroom on April 25, 2025, at 3:52 PM."
β The Taqt Team
This kind of alert helps you:
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Quickly understand the type of action required (in this case, a cleaning request),
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Pinpoint the exact location where the action is needed (in this case, the menβs restroom, ground floor of the Headquarters),
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Know the exact date and time of the event (in this case, April 25, 2025, at 3:52 PM).
π¦ What Information is Included in a Taqt Alert?
| Element | Description |
|---|---|
| ποΈ Event Type | For example: Button press for "Consumable Request," missed cleaning, dissatisfaction, etc. |
| π Location | Exact location within your organization: site / building / floor / zone |
| π Date & Time | The precise time of the event |
| π€ Agent Identity | The NFC tag linked to the person (e.g., βAgent 1β) |
Taqt alerts can be sent in real-time or consolidated into daily or weekly summaries, depending on your preferences.
π οΈ Customization Options
You can customize alerts from the Interactions & Notifications menu:
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Choose the event type that triggers the alert,
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Set thresholds or button press counts,
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Specify which locations to monitor,
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Decide how often alerts are sent,
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Insert recipients (email or phone number).
π Useful Links
Try Ubiqod
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