How to be sure a service has been completed ?
β
Easily verify whether a service has been completed, whether scheduled (within a scheduled time slot) or unscheduled (on-site check-in or following a service request).
The Taqt portal offers two key menus to track service activity: Tasks and Data.
ποΈ 1. Tasks
This menu displays all services, both scheduled and unscheduled, in a visual calendar format.
πΉ Scheduled services
These appear as colored time slots in the weekly or monthly views.
Color code:
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π© Green: service completed on time
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π§ Orange: service not completed
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π¦ Blue: service in progress
Hover over a time slot to view:
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Detected staff check-ins (NFC tags)
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Exact times
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Staff name or labzl (if the tag has been assigned)
πΉ Unscheduled services
Displayed as gray icons with a blue bubble on the calendar.
These represent services performed outside any scheduled plan.
Click the icon to see event details: date, time, NFC, etc.
β
This dual display offers a complete overview of both scheduled and spontaneous field activity.
π 2. Data
The Data menu lists all events collected by the devices, including:
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Check-ins linked to scheduled services
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Unscheduled check-ins
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Button presses, smiley feedback, alerts, etc.
π Key Features
Advanced filters by:
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Date or period
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Event type
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Location or project
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Staff (if assigned NFC tag)
Each column includes a funnel icon to refine searches.
Excel export is available for further analysis or archiving.
π― This allows you to precisely check if your staff passed by, even without a scheduled service.
π§ Summary: Which menu should you use?
| Objective | Recommended menu | Why |
|---|---|---|
| Track scheduled service execution | Tasks | Visual and summarized calendar view |
| Identify an unscheduled visit | Tasks + Data | Grey icon (Tasks) + event details (Data) |
| Analyze all recorded events | Data | Complete, filterable, and exportable log |
| Cross-reference with alerts or reports | Tasks + Data | Full overview of on-site activity |
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