Learn how to quickly generate reports (service requests, tasks, satisfaction) on Taqt dashboard, adjust standard views and analyze your data to enhance your operational tracking.

Access the Reports Menu

1. Log in to app.taqt.com.

2. Go to the Reports menu.

3. Choose the report type you want:

   • Traceability > Unscheduled Tasks: for unscheduled services

   • Traceability > Scheduled Tasks: for scheduled services
     

     Make sure services have been scheduled beforehand in the Tasks menu

   • Service Requests: for statistics on service requests and resolutions

   • Satisfaction: to analyze user feedback
     

     A satisfaction campaign must be created in advance.

4. Select the relevant locations or projects, then click Next.

Configure the Report

Traceability (Scheduled or Unscheduled)

• Scheduled Traceability: Select the locations and the categories that correspond to your devices buttons (e.g., “Cleaning”).

• Unscheduled Traceability: Select your locations and categories (buttons as "cleaning") to include in your report.

By default, all available categories or event types from your devices are preselected.

Service Request

• Select the locations and the categories linked to the buttons that generate a service request ticket (e.g., maintenance request).

Satisfaction

• Select the relevant sites and the satisfaction question configured on your devices
  

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  Only active questions on the selected positions will be available.

Launch the Report

After selecting the relevant locations , categories, or questions, click Next, then Launch report.

The report summary will appear as blocks of data (statistics, charts, etc.), depending on the report type.

You can refine your results using the filter panel, usually located to the right of each section, to adjust:

• Granularity

• Analysis period

• Selected locations

Make full use of all available filters to compare results over multiple key periods.