All data collected by your devices (checks, tasks, service requests satisfaction scores, etc.) are stored indefinitely on the dashboard, as long as your customer account remains active.

🧠 What does this mean in practice?

• You can access the full history of your activity at any time, even years after the installation.

• You are still able to research, filter and export all data directly from each section.

• ✅ No automatic data deletion is applied, all historical data is preserved.
  

📤 How to use archived data ?

1. In the Data menu

• Filter by period, event type, location, or project.

• Export available in Excel format.

• Data includes: clock ins and outs, smileys, requests, battery levels, signal strength, and more.

2. In the Tasks menu

• Access a complete history of tasks, even from years ago.

• Easily compare performance and attendance across months or years.

• Perfect for retrospective reporting or quality audits.

3. In the Reports menu

• Generate detailed reports with precise filters (by locations, button type, services, etc.).

• Apply filters to compare data: daily, monthly, or yearly.
  

🔐 Data Security & Confidentiality

All your data is:

• Securely stored on GDPR-compliant servers

• Accessible only to allowed users, based on the permissions set on your account
  

📎 Useful Links

• Export data from your devices
  

• Generate reports
  

• User roles and access
  

Need a high-leve export or custom support?

Our team can help you:

• Get a full history of data over a defined period

• Create annual or consolidated reports across multiple sites

📧 Contact us at support@taqt.com