Getting started with your TaqtOne device: setup and first steps

Getting started with your TaqtOne!

πŸš€ Welcome to Taqt!

You’ve just received your TaqtOne device(s), and we’re excited to help you get started.
Here’s a simple guide to ensure a smooth setup and get you up and running with your device.

πŸ“¦ 1. Check what’s in the box

When you open your package, you should find:

  • The ordered TaqtOne device(s) (ready to use, with batteries and SIM card already inside)

  • A magnet (for reset/maintenance)

  • An Allen key (for maintenance)

  • One or more NFC tags (for your team), depending on your order

πŸ‘‰ If anything is missing, contact our support team right away at support@taqt.com


πŸ”‹ 2. Powering on your TaqtOne

Your device(s) is/are ready to go:

  • Pull off the tab to connect the batteries and power it on.

  • The device will start automatically and run a connectivity test.

  • Watch the screen and LED lights for confirmation > a blinking green LED indicates a successful connection.

πŸ“˜ Need help? See: How to power on my TaqtOne?


πŸ“ 3. Linking your device to a location

To track data, the TaqtOne needs to be associated to its installation location.
To do this:

  • Log in to app.taqt.com (contact our team if you don’t have user access yet).

  • Go to the Devices menu.

  • Find your device (use the IMEI ID next to the QR code label, located on the bottom of the device).

  • Click Add a Location

  • Select or create the relevant location (e.g., Ground Floor Restroom, Main Entrance).

πŸ“˜ Tutorial: Link a device to a location


πŸ–οΈ 4. Testing the Device

Depending on your use case:

  • Press the button (for satisfaction tracking or cleaning requests) and/or

  • Use the NFC tag (for attendance tracking

βœ… Each button press or badge scan will:

  • Be confirmed by a green LED.

  • Appear on the dashboard a few minutes later in the Data or Tasks menus.


πŸ“ˆ 5. Start tracking your data

Once your TaqtOne is activated, you can track:

  • Check in and out in Tasks

  • Requests, services and satisfaction votes in Data

  • Device activity summaries via Reports and exports


πŸ› οΈ 6. Helpful resources for your first days


πŸ“ž Need Help?

Our support team is available to assist you every step of the way:
πŸ“§ support@taqt.com
πŸ“ž +33 (0)1 80 91 98 67


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