When you open your package, you should find:
The ordered TaqtOne device(s) (ready to use, with batteries and SIM card already inside)
A magnet (for reset/maintenance)
An Allen key (for maintenance)
One or more NFC tags (for your team), depending on your order
👉 If anything is missing, contact our support team right away at support@taqt.com
Your device(s) is/are ready to go:
Pull off the tab to connect the batteries and power it on.
The device will start automatically and run a connectivity test.
Watch the screen and LED lights for confirmation > a blinking green LED indicates a successful connection.
📘 Need help? See: How to power on my TaqtOne?
To track data, the TaqtOne needs to be associated to its installation location.
To do this:
Log in to app.taqt.com (contact our team if you don’t have user access yet).
Go to the Devices menu.
Find your device (use the IMEI ID next to the QR code label, located on the bottom of the device).
Click Add a Location
Select or create the relevant location (e.g., Ground Floor Restroom, Main Entrance).
📘 Tutorial: Link a device to a location
Depending on your use case:
Press the button (for satisfaction tracking or cleaning requests) and/or
Use the NFC tag (for attendance tracking
✅ Each button press or badge scan will:
Be confirmed by a green LED.
Appear on the dashboard a few minutes later in the Data or Tasks menus.
Once your TaqtOne is activated, you can track:
Check in and out in Tasks
Requests, services and satisfaction votes in Data
Device activity summaries via Reports and exports
What Do the Device Statuses Mean?
Our support team is available to assist you every step of the way:
📧 support@taqt.com
📞 +33 (0)1 80 91 98 67