Getting started with your TaqtOne device: setup and first steps

Getting started with your TaqtOne!

🚀 Welcome to Taqt!

You’ve just received your TaqtOne device(s), and we’re excited to help you get started.
Here’s a simple guide to ensure a smooth setup and get you up and running with your device.

📦 1. Check what’s in the box

When you open your package, you should find:

  • The ordered TaqtOne device(s) (ready to use, with batteries and SIM card already inside)

  • A magnet (for reset/maintenance)

  • An Allen key (for maintenance)

  • One or more NFC tags (for your team), depending on your order

👉 If anything is missing, contact our support team right away at support@taqt.com


🔋 2. Powering on your TaqtOne

Your device(s) is/are ready to go:

  • Pull off the tab to connect the batteries and power it on.

  • The device will start automatically and run a connectivity test.

  • Watch the screen and LED lights for confirmation > a blinking green LED indicates a successful connection.

📘 Need help? See: How to power on my TaqtOne?


📍 3. Linking your device to a location

To track data, the TaqtOne needs to be associated to its installation location.
To do this:

  • Log in to app.taqt.com (contact our team if you don’t have user access yet).

  • Go to the Devices menu.

  • Find your device (use the IMEI ID next to the QR code label, located on the bottom of the device).

  • Click Add a Location

  • Select or create the relevant location (e.g., Ground Floor Restroom, Main Entrance).


🖐️ 4. Testing the Device

Depending on your use case:

  • Press the button (for satisfaction tracking or cleaning requests) and/or

  • Use the NFC tag (for attendance tracking

✅ Each button press or badge scan will:

  • Be confirmed by a green LED.

  • Appear on the dashboard a few minutes later in the Data or Tasks menus.


📈 5. Start tracking your data

Once your TaqtOne is activated, you can track:

  • Check in and out in Tasks

  • Requests, services and satisfaction votes in Data

  • Device activity summaries via Reports and exports


🛠️ 6. Helpful resources for your first days


📞 Need Help?

Our support team is available to assist you every step of the way:
📧 support@taqt.com
📞 +33 (0)1 80 91 98 67


    Try Ubiqod


    Get 100 free credits to start building with Ubiqod: sign up here

      • Related Articles

      • How to activate a TaqtOne?

        ? Getting Your TaqtOne ready to go When you receive your TaqtOne devices, they’re already linked to your Taqt account. However, you still need to activate them so they can start sending data. ? Important: A device won’t send any data until it’s ...

      • TaqtOne: instructions, product sheet and documentation

        Find all documentation related to TaqtOne on this page. TaqtOne Product Datasheet ➡️ Download the product datasheet TaqtOne User Manual: Installation and Maintenance ➡️ Download the user manual

      • How to replace the batteries in a TaqtOne ?

        Replacing the batteries in a TaqtOne is a quick and essential task to ensure your device continues functioning properly over time. Follow the steps below to do it safely and without damaging the device. ? What type of Batteries I need to use? The ...

      • Understanding the concept of a "Project" in the Taqt portal: How to manage your TaqtOne devices (Part 2)

        ? What is a project in the Taqt dashboard? In app.taqt.com, a project is an organizational structure that allows you group multiple locations and TaqtOne devices under a single site, mission, or client. By creating projects, you can more easily ...

      • Why is my TaqtOne no longer sending data?

        If your TaqtOne device no longer sends data to the dashboard, the issue may stem from technical or logistical causes. This guide will help you identify the source of the issue and restore proper operation. ? 1. The device has no battery power ...