How to monitor the status and connectivity of your TaqtOne devices

How to monitor the status of your TaqtOne devices on the dashboard ?

πŸ“‘ Regularly checking the status of your TaqtOne devices on app.taqt.com is essential to ensure proper data reporting and service tracking.

Thanks to the status indicators available in the Devices menu, you can quickly:

  • Check device connectivity

  • Anticipate battery replacements

  • React to disconnections or inactivity

  • Monitor network signal strength


βœ… 1. Where to find device status information ?

πŸ“ Devices

  1. Log in to app.taqt.com

  2. From the sidebar, go to the β€œDevices” menu
    πŸ‘‰ Direct access to the Devices menu

Each row in the device list displays:

  • Device MAC ID

  • Location (installation site)

  • Status (Connected, Inactive, Disconnected, etc.)

  • Battery level

  • Network signal strength

πŸ”Ž 2. Understanding the different statuses

Here are some common status types you may encounter:

  • 🟒 Connected: The device is working and transmitting data correctly

  • 🟑 Inactive: The device is connected but has not been used for more than 48 hours

  • πŸ”΄ Disconnected: The device is not functional or not communicating

  • πŸ“¦ Provisioned : The device has been delivered but not yet installed or activated


πŸ“Š 3. Tips for better monitoring

  • Use the status filters in the Devices menu to quickly identify devices requiring attention

  • Schedule weekly or monthly checkups, especially for high-traffic or critical sites

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